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How baji89 Handles Your Personal Information

When you open an account with baji89, we collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your data secure.

Account data kept privatebKash, Nagad, Rocket payment details protectedYour right to request or delete dataNo data sold to third partiesContact us anytime for data queries
baji89 How baji89 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold about you, request a correction, or ask us to delete your account records, our support team handles these requests directly. Raise a data query through any of the channels below and we will respond with the steps needed to complete your request. We do not share account or payment data over public chat — all data requests are handled through verified, private channels only.

Live Chat Open the live chat window in your account dashboard to raise a privacy query. A support agent will confirm your identity before discussing any account data.
Email Support Send your data request to our support email address, including your registered phone number so we can verify it matches the account before responding.
Account Help Centre The Account Help section inside your profile lets you submit a formal data access or deletion request, which is logged and tracked until fully resolved.
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption across every page of the baji89 site, including the cashier pages where bKash, Nagad and Rocket transactions are submitted. Your account password is hashed — we cannot read it ourselves — and login sessions on mobile require OTP verification to confirm it is actually you accessing the account. Data retention, deletion rights and cookie settings are all managed through your account profile page.

Encryption on Every Page

SSL encryption covers all account pages and the cashier, so your bKash, Nagad or Rocket payment details travel over a secured connection every time you transact.

Cookie and Session Control

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear or limit cookies through your browser settings at any time.

Account Retention Window

Your data stays on file while your account is active and for a limited period after closure to handle any pending disputes. After that, records are deleted or fully anonymised.

No Third-Party Data Sales

We do not sell your personal information. Payment partners like bKash, Nagad and Rocket receive only the transaction data needed to process your deposit or withdrawal request.

Your Privacy Questions Answered

These are the questions we hear most often about how we handle personal data, payment records and account information. If your question is not covered here, reach out through the support channels listed above and we will respond with a clear, specific answer.

We collect your name, phone number, email and account password hash. We also log the device type and approximate region to confirm access is permitted under your local law and eligible regions.

No. We only record the transaction reference number that confirms your payment cleared. Your wallet PIN or mobile banking password never passes through our servers.

Yes. Submit a data access request through live chat, email or the Account Help section in your profile. We verify your identity first, then provide a summary of your stored account data.

Contact support through any verified channel — live chat, email or your profile's help section — and request account deletion. We process the request and confirm once your data has been removed or anonymised.

We retain records for a limited period after account closure to resolve any outstanding disputes or payment queries. Once that window passes, your data is deleted or fully anonymised.

We share only what payment partners like bKash, Nagad and Rocket need to complete your transaction. We do not sell your data or pass it to advertisers or unrelated third parties.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.